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08

INSTRUCTIONAL DESIGN

As an Instructional Designer, the focus was always to create effective and engaging training material to improve customer service, increase sales, and ensure employees are knowledgeable and confident. 

Role

Instructional Design

UX/UI Design

User Research

Product Design

Storyboard

Problem

Each client I worked for had a different goal for their employees. Many of my projects included online training courses that were housed on Learning Management Systems, promotional videos to generate sales for upcoming retail holidays, and most importantly policy guidelines that may need to be completed due to company annual standards and employee education requirements. Here you can find an array of online videos, courses, infographics, instructor-led training materials, and employee activities. 

Training Videos and Online Courses

Employee Training Videos and Courses

Employee Training Videos and Courses

Employee Training Videos and Courses
Upcoming Promotion Training

Upcoming Promotion Training

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Training Chart Breakdown

Training Chart Breakdown

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Product Knowledge

Product Knowledge

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Training Materials

Infographic

Infographic

Corporate Values Activity

Corporate Values Activity

Online Course Outline

Online Course Outline

Training Video Script

Training Video Script

Timeline Infographic

Timeline Infographic

Timeline Infographic #2

Timeline Infographic #2

Corporate Values Exercise

Corporate Values Exercise

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